TERMS AND CONDITIONS
Welcome to our terms and conditions. The full text is a little dense, so here’s a readable summary so you can understand the main points.
DOBA Studio is a project created by Bartek and Magda
By buying our products and services, you are agreeing to our terms and conditions.
When attending our workshops, please be a responsible participant and be respectful of others’ opinions and content.
DOBA Studio is not responsible or liable for damages you may incur as a result of using our platforms or applying information you found on our platforms.
We will do our best to communicate with you if we have an issue.
We may update these terms and conditions periodically, but will do our best to update you. Continuing to our website after these changes means you agree to the change of terms.
Terms and Conditions ("Terms").
Last updated: 10 August 2021
Please read these Terms carefully as by using any part of this Website, including completing any customer registration with us and/or placing any order on the Website, you will be deemed to have understood and agreed to be bound by these Terms.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
DOBA Studio is the name of DOBA Studio project created in Poland by Magdalena Michalak and Bartłomiej Urbański whose studio is situated at 151 London Road, studio 6.06, Edinburgh, EH7 6AE, Scotland, UK.
Email Address: firstname.lastname@example.org.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
Country refers to: the United Kingdom
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of the Precious Plastic Bazar.
Orders mean a request by You to purchase Goods from Us.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and DOBA Studio regarding the use of the DOBA Studio Website.
"Website" refers to any of the websites owned and operated by DOBA Studio including but not restricted to www.dobastudio.com or any subsequent URL which may replace it.
"Goods" means the articles supplied and displayed for sale on the Website.
"Buyer", "User", "You" refers to you as a customer who is placing an order with DOBA Studio or you as a user of this Website.
If you do not agree with these Terms, then you must cease use of this Website immediately. These Terms are a contract between us and you may wish to save a copy for future reference. For the avoidance of doubt, please note that each time you access this Website (for whatever reason), you will be deemed to have accepted these Terms.
We may revise these Terms at any time by updating this posting. You should, therefore, check this Website from time to time to review the then-current Terms to ensure that you are at all times fully aware of our current Terms. Any changes are effective immediately upon posting to the Website.
Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
Use Of Website
To be eligible to purchase Goods on this Website you hereby represent and warrant that you will be 18 years of age or older.
Further, you hereby represent and warrant that the personal information is true, accurate and current in all respects.
We do not permit the impersonation of any other person or entity or to use a false name or a name that you are not authorized to use.
Without limiting our other remedies, we may immediately issue a warning, suspend or terminate your subscription, use or access to this Website and refuse to provide our services to you without notice to you: (a) if you breach any of these Terms or warranties or any documents incorporated by reference or; (b) if we are unable to verify or authenticate any information that you provide to us during the course of any applicable registration or; (c) if we believe that your actions may cause legal liability for you, our users (registered or otherwise) or us.
This Web site might include discussion forums or other interactive areas and the user may interact with these areas only for non-commercial purposes. You are solely liable for any material you upload or transmit. You agree not to use the Website to do any of the following:
Upload, post, e-mail, transmit, distribute or otherwise publish any message, information, text or other material that DOBA Studio deems to be unlawful, libelous, pornographic, harassing, racially, ethnically or otherwise objectionable.
Upload or transmit any material that would constitute or encourage a criminal offence or violate the rights of any party.
Upload, e-mail, transmit, or otherwise make available any material that might infringe any patent, trademark, trade secret, copyright, or intellectual property of any party.
Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
Upload, post, e-mail, transmit, or otherwise make available any material that contains software viruses or programs designed to negatively affect the functionality of any system, computer software, hardware or telecom equipment.
We are committed to protecting your privacy, however, please be aware that "perfect security" does not exist on the internet. Further, it remains each user’s responsibility to safeguard against unauthorized access to their user details.
You can access our Website homepage and browse this Website without disclosing your personal data.
When you shop on this Website, we will ask you to input and will collect personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.
Your personal information will be exclusively used for individual customer care. We use your information only for the following purposes:
processing your orders accurately and efficiently (e.g. providing your credit card details to a third party secure server for payment authorization);
to hear your opinion about our products and services;
if you consent, to advise you of new Website content and provide advertisements to you;
to administer this Website;
where applicable, we may, by law, be forced to disclose certain information to government or law enforcement agencies. Therefore, although we take every effort to protect your privacy, you should not expect that your personally identifiable information or private communications will always remain private.
if you consent, to notify you of new products or special offers that we think you will find of interest.
You will only receive promotional information from us if you subscribed to our newsletter.
You can unsubscribe from our contact list at any time by e-mailing us at email@example.com. We will then make sure your personal information is deleted from our mailing list and databases in accordance with our administrative policies (e.g. for example, we may be required to retain your address details in relation to any credit card purchase for a period of not less than 6 months).
If you would like to check the details we hold about you please do not hesitate to contact us. We will be happy to review and update, amend or delete your records as necessary.
We will provide you with a readable copy of the personal information which we keep about you within 30 working days. We will require proof of your identity, please email firstname.lastname@example.org with your Subject Access Request.
If we wish to use your personal data for new purposes, we will offer you the means to consent to these new purposes by either indicating your consent at the point on the website where the data is collected or by communicating with us by email.
We never pass, disclose or sell our customers’ personal details to any marketing lists.
We may be monitoring customer traffic patterns and Website usage so that we can learn about how people are using the Website and how we can improve our service. This can include the use of a "cookie". Cookies are small text files that are sent to your browser and stored on your computer's hard disc. If you wish, you can modify your browser to prevent this happening. Please note however that by disabling cookies, this may impair your experience of our Website.
We do not knowingly collect personal data from children. We do not sell products for purchase by children. Any children’s products sold are intended for purchase by adults. By accepting these Terms, you confirm that you are over 18.
If all (or substantially all) of our assets which are used to operate our business are acquired by a third party, then your personal information may be transferred to that third party.
Personal data may be transferred worldwide.
Information on current UK Data Protection legislation is available at: www.informationcommissioner.gov.uk
We have taken steps to ensure the security and privacy of our systems and our user’s data and personal information. Our Website uses a secure payment system offers all of the security measures you would expect as dealing with a major bank. At checkout you are transferred via a secure server to the payment gateway server, a page where you complete your order by providing your credit card details. Systems which encrypt potentially sensitive information provide the best possible protection. You can identify that you are on a secure site when the padlock appears in your internet browser.
All card details are encrypted and they are not held in clear text on any Website. When you choose to pay online, your card details will not be available to DOBA Studio team. Your card details are input into the payment gateway secure site and we do not have access to them at any time. Your card and address details are security checked and verified with the relevant card issuer and your payment is pre-authorized.
We are not liable for any unauthorized, erroneous or denied payments.
If you have any security concerns or questions please contact us at email@example.com
Placing An Order With Us
You place your order by clicking on the submit order button at the end of the online order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
Once you have placed your order, we will send to you an acknowledgement email detailing the Goods that you have ordered, a payment reference and the value of your order which will be debited from your credit/debit card.
Unless we have notified you that we are not able to accept your order or you have cancelled your order in accordance with the Cancellation and Returns Procedures set out below, our acceptance of your order and the completion of the contract between you and us will take place at the time and date that we notify you by e-mail that we have despatched the Goods ordered by you. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock or,
Our inability to obtain authorisation for your payment or,
The identification of a pricing or product description error or,
You not meeting the eligibility to order criteria set out in these Terms.
If we are unable to fulfil your order following our order acknowledgement (i.e. in relation to any non-acceptance of an order), we will contact you by email or telephone to advise you of this as soon as possible. You will be given a full refund of what you have paid in relation to any such non-fulfilled order. Please note that the only exception to this full refund policy is in relation to bespoke or customised Goods – in such cases, we CANNOT offer a refund of any kind.
It is your responsibility to ensure the delivery address is accurately conveyed, accessible to couriers and suitable for parcel delivery. We cannot accept orders with delivery addresses to PO Boxes or Post Offices. If the parcel is returned due to errors in the address by the customer, we reserve the right to retain payment for courier services.
We require a minimum of 24 hours' notice before the parcel is dispatched to make any changes to an order.
The price of the Goods shall be the price quoted on the Website on the date of acceptance of the order by us. If we find a pricing error on our Website we will inform you as soon as possible and give you the opportunity, if you wish, of reconfirming your order at the correct price or cancelling it. If you cancel and you have paid for the Goods, you will be given a full refund. For the avoidance of doubt, we are neither bound nor liable in any way to provide Goods to you on the basis of any pricing error (obvious or otherwise) found or posted on our Website.
The price of the Goods does not include delivery. You will pay the delivery charges by the method specified in your order for transport and packaging as quoted on the Website on the date of acceptance of the order.
Price and availability information is subject to change without prior notice.
Payment of the price of an order must be received by us and cleared before despatch of your Goods.
We accept MasterCard, Visa, Switch, Maestro and Solo for online payment. All transactions are in pounds sterling (£). If paying by credit or debit card, please advise us of the billing address your provider holds on file. You confirm that the credit or debit card that is being used is yours. We cannot be liable for any unauthorised transactions nor can we be held liable for any denied payments which are a result of the information provided by you.
We value your custom and only take payment when your order is ready for dispatch. Our card provider will ring-fence the full order amount when the order is placed.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will contact the cardholder to advise. However, we shall not be responsible for any costs or inconvenience caused by a subsequent delay, denial or payment or subsequent non-delivery of any Goods on the basis of the above.
Every effort is made to ensure that your order is dispatched within 1 working day of the order paid by credit/debit card, subject to events that are beyond our reasonable control.
If your ordered item is temporarily out of stock, we will endeavour to ship your complete order within 7 working days. If expected dispatch is longer than 7 working days, we will part ship your order from our warehouse, or contact you to advise of expected delivery times.
We use 24 and 48-hour couriers within the UK mainland. Delivery in the UK by these methods usually takes 24 hours during a normal working week and up to 3 days for more remote UK addresses. If you would like to track the processing and despatch of your order please email us at firstname.lastname@example.org. Overseas orders can take up to 14 days to be delivered but are usually received within 5-7 days.
Please note that we do not accept any liability whatsoever for any delay in delivery caused by third parties (including Royal Mail or any mailing or courier service companies) that we may use to deliver your order.
For delivery outside of the UK, customers must thoroughly check the destination country’s customs regulations. Doba Studio is not liable for any goods held or destroyed by customs. Customs charges of the destination country are the customer’s responsibility if goods are purchased for delivery outside the UK.
The method and address for delivery shall be as specified in your order. Parcels may require a signature on delivery. If you will not be at your home address during normal office hours, you may wish to give us an alternative delivery address, such as a work address. Please ensure we have the full address including your full postal code (PO Box addresses are not acceptable for delivery) and a contact telephone number.
Upon receipt of the Goods you must inspect the Goods. Upon delivery of the Goods to you, we will also provide you with sufficient details to enable you to:
exercise your right of cancellation, and
address any intended cancellation or complaint to the correct place of business.
If any item arrives damaged or defective, please follow our Damaged Goods procedure
On occasion, fresh items will be slightly damaged but still usable, we may organise a partial refund for these upon receipt of photographic evidence. We will only accept damage claims for fresh and perishable items within 7 days of receipt of the order.
Any delivery queries must be raised within 7 days of DOBA Studio dispatching your order for UK addresses. For overseas addresses please raise any queries within one calendar month.
Post & Packaging
Orders of £39.00 and over are sent FREE to all UK Mainland, Highlands and Skye addresses. This excludes bulk, wholesale purchases.
We have to make a surcharge for deliveries to Isle of Man, Scottish Islands and Northern Ireland. These will be in line with the charges made by hauliers for such deliveries
All charges are clearly noted in the basket before checkout
PLEASE NOTE: FREE SHIPPING OFFERS DO NOT APPLY TO ORDERS OUTSIDE UK
Bulk Wholesale Delivery
All bulk wholesale deliveries are at cost and excluded from free delivery
Standard charges apply to UK Mainland, Highlands and Skye addresses
We have to make a surcharge for deliveries to Isle of Man, Scottish Islands and Northern Ireland
Europe and Worldwide
Charge calculated by weight based on Royal Mail or International carrier standard charges to relevant countries
The delivery price quoted is an estimate only and in some instances, we may need to contact you. Please note that in some instances the online delivery estimate may be an over or underestimate of the true cost which will then be adjusted when the final order is quoted. Further payment or refund as is appropriate may be required.
PLEASE NOTE: FREE SHIPPING OFFERS DO NOT APPLY TO ORDERS OUTSIDE UK or orders £39.00 and under. Goods will not be shipped outside the UK without the appropriate shipping fee being paid.
Custom Duties and Other Taxes
We cannot be held responsible for any import taxes or duties levied by authorities in the destination country. If you have any queries as regards duty on imports we suggest you contact your local customs office.
Risk And Ownership
Risk of damage or loss of the Goods shall pass to you on delivery or, if you fail to take delivery of the Goods, at the time when the Goods are delivered (or delivery is attempted) to you in accordance with your instructions.
Title in the Goods shall pass to you upon delivery of the Goods and on our receipt of full payment. Legal ownership of the Goods will immediately revert to us if we refund any such payment to you or if the Goods are returned in accordance with any cancellation, refund, return or exchange policy as posted on this Website.
Cancellation, Returns & Exchanges
After placing your order, you may cancel it at any time, up to 14 days after the date of delivery for a full refund. Please return the Goods, unused and in their original packaging together with details of your order number and contact details, within 28 working days of receipt of the Goods to DOBA Studio, 151 London Road, Studio 6.07, EH7 6AE, Edinburgh, UK for a refund or an exchange. If any item arrives damaged or defective, please follow our Damaged Goods procedure
We will not accept any responsibility for loss or damage to Goods returned in this way until they are received at our address above. We strongly recommend that returns are sent by 'recorded registered delivery' and the original proof of posting is kept. Please note that we are not responsible for return postage other than for incorrectly supplied, defective or damaged Goods. Return postage for Goods returned for any other reason shall be solely at your cost.
If incorrect goods have been supplied, we will arrange collection for them at our own cost. If you are aware the goods are incorrect please refuse to accept delivery of the parcel. Otherwise, please notify us immediately and a collection will be arranged as soon as is mutually convenient. A refund or re-dispatch, as appropriate, can then be arranged.
We will arrange collection at our cost for incorrect, defective or damaged goods. If the goods are not available for collection at the arranged time, we reserve the right to charge for any additional collection costs.
Once we receive the Goods in their original condition, any payments made by you for your purchase will be refunded in full within 30 working days or, where applicable, replacement Goods will be despatched to you as soon as possible with no further costs for you.
We are happy to accept returns for orders placed in the webshop, in our Studio located at 151 London Road, Studio 6.07, EH7 6AE, Edinburgh, UK.
If the courier has repeatedly attempted delivery with the customer and has returned goods to us after being unable to contact or re-arrange delivery. We reserve the right to deduct courier costs as appropriate. This does not apply to damaged parcels or incorrect goods.
If, for whatever reason, we are unable to source goods within 30 days of the order being placed, the order will be cancelled and the customer notified.
You should inspect the Goods when you receive them for damage.
You should refuse to accept delivery of goods which are severely damaged and the courier will return the package to us.
If the damage is minor you should sign for the delivery clearly indicating that the goods are damaged.
Please contact us within 24 hours of delivery/attempted delivery to inform us of the problem. You can use the contact form at http://dobastudio.com/contact
You must retain any damaged packaging and goods and provide evidence to ourselves and/or the courier upon request
You must follow the Damaged Goods procedure.
Description Of Goods
We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. However, although we aim to keep the Website as up to date as possible, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free. We try to include as much information as we feel necessary for you to make an informed choice. The colours on your screen and any product descriptions should be used as a guide only.
In addition, due to the fact that the products are made of plastic waste and any other recycled materials, slight variations may occur in actual Goods. All dimensions are approximate.
You acknowledge and agree that all intellectual property and other proprietary rights (including, but not limited to, copyright and trademarks) and all technical, business or similar information (including but not limited to, all designs, documents, photographs and other materials relating to the Goods) created by us (and or any applicable licensors) shall be, and shall remain our property (or the property of our licensors, as applicable). All design, text, graphics, layout, software and all other materials on this Website are protected by copyright, trademark and other proprietary rights and belongs to us (or our licensors, where applicable) and all such rights remain reserved.
We give no permission in respect of the reproduction or use for any purpose of any brand names, product names, designs or other material shown on this Website in which intellectual property rights subsist. Unless otherwise stated, users may view, print and download the contents for their own personal, non-commercial use only; the contents must not be used for commercial or business purposes or incorporated in any work or in any publication in any form without prior written permission from us or any applicable licensor or copyright owner.
By submitting any content data whatsoever including but not limited to recipe, review, image, video, comments and concepts to DOBA Studio you hereby grant to DOBA Studio an irrevocable, perpetual, worldwide, royalty-free right and license to use, display, publicly perform, modify, reproduce, publish, distribute, make derivative works of, sublicense, and otherwise commercially and non-commercially exploit your submitted Items and all copyright, trademark or other intellectual property rights therein without compensation of any kind to you or any third party.
You hereby warrant that you have all necessary right and authority to grant the license set forth herein to your submitted item and that your submitted Item does not violate or infringe any copyright, trade secret, trademark or other intellectual property rights of any third party. Publication or use of any submitted items is at the sole discretion of DOBA Studio.
Representations, Warranties and Limitation of Liability
The Website is presented on an "as is" basis. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent that such representations and warranties are not excludable by law. The information displayed is of a general nature and is not intended to address your particular requirements or constituting any form of advice, recommendation or arrangement by us.
We make all reasonable efforts to ensure that the information on our Website is accurate and up-to-date. However, you should always independently check any information before you rely on it. We do not represent or warrant that the information accessible via this Website is accurate, complete or current and we do not accept liability for any loss whatsoever arising from any inaccuracy or information that is out of date.
In particular, you agree that, to the fullest extent permitted by applicable law and save in respect of death or personal injury arising from our negligence, neither us nor any of our parents, affiliates, subsidiaries, directors, employees, shareholders, agents or other representatives shall be responsible or liable under any circumstances, for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages), or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with your use of this Website and its services.
The limitation of liability noted above shall also be extended to include any use in connection with your use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. Such limitation of liability shall also extend to any events beyond our reasonable control including any restricted or non-access to this Website due to service interruptions.
You agree to indemnify and hold us and (as applicable) our parents, subsidiaries, affiliates, officers, directors, agents, representatives, shareholders and employees harmless from any claim or demand, including any legal fees, made by any user (registered or otherwise) or third party due to or arising out of your breach of these Terms (including any documents incorporated by reference), your violation of any law or the rights of a third party or any breach of your representations and warranties as contained herein.
Although we accept that we are obliged to take every reasonable step to ensure the authenticity of your credit/debit card transactions, we are not held liable for any damage or loss due to any misuse by any other person of your credit or debit card details.
Third Party Links
We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Our Website may contain links to other internet sites operated by third parties. We may provide such links for your convenience only, and links from this Website to any other website do not imply that we approve of, endorse, or recommend that website. We assume no responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material.
Enquiries, Comments and Complaints
If you require any more information on our products or services, please e-mail us or call us at the contact details below.
We hope that you will be delighted by your experience with us. However, if you are dissatisfied with a product or service provided by us, please contact us providing with the details and/or nature of the complaint. We will try to resolve your issue as quickly and easily as possible.
We can be contacted by email or post at:
Post: 151 London Road, Studio 6.07, EH7 6AE, Edinburgh, UK
Any formal legal notices should be sent to us at the address provided above by registered post. Receipt of such notice shall be deemed to have taken place 2 working days after posting. Any formal legal notices that we send to you shall be sent to you by registered post at the last known address provided by you and receipt by you shall be deemed to have taken place 2 working days after posting.